Guides and eBooks

SaaS Metrics, Billing, and Revenue Recognition

Usage-Based Pricing

Get an overview of usage-based pricing or dive deep into topics such as volume and tiered discounting or prepaid credits and monthly minimum contracts.  Learn about consumption metering and rating engines for billing.

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ARR Guide

Learn what ARR is and why it is so important to investors.  See examples of how SaaS companies define, report, and calculate ARR for subscription and usage-based pricing models.  Understand ARR movements (expansion, contraction, churn).

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Net Retention

Understand what Net Revenue Retention (NRR) is and why it is so important to investors.  See examples of how SaaS companies define, report, and calculate NRR and Gross Revenue Retention (GRR).  Learn strategies to boost NRR to 110, 120, and beyond.

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Subscription Billing

How subscription billing works for SaaS, cloud, streaming, and media publications.  Learn the key steps in the subscription management lifecycle for B2C and B2B including new customer acquisition, expansion, and retention.

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