3 reasons every business should incorporate the SaaS model

Posted by Rachel Gonzalez on Apr 30, 2021 10:30:00 AM

We know many of our readers are already deeply immersed in the SaaS world, but not everyone has implemented this revenue model in their own business. The last few years witnessed the emergence of many hybrid business models that combine aspects of pure transaction-based offerings with some subscription components. Some moved completely to SaaS, while others are still imagining how best to monetize their products and services.

The answer may simply be to “SaaS-ify” part of your offering. This SaaS world brings with it many questions on how to operationalize the business model and whether it’s even possible for a business to change effectively. Let’s explore how high-growth logistics company Dispatch added SaaS to their mix and why it was relatively easy for them to do so. 

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Topics: SaaS, performance economy, subscription management

6 ways to optimize the customer experience with automated billing

Posted by Theresa Hall on Mar 26, 2021 10:30:00 AM

We are in the age of the performance economy, and with that comes high expectations for our customer experience. Investing in CX results in returns in customer satisfaction and ultimately, your bottom line. Meet your customers’ rising expectations by streamlining your internal processes and optimizing your finance tech stack, starting with an automated billing software. 

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Topics: performance economy, customer experience, automated billing, workflow automation

The Importance of UX: What We Can Learn from Citibank’s $500M Mistake

Posted by Neel Dattani on Feb 25, 2021 10:00:00 AM

Late last week, Citibank made headlines when, rather than sending $7.8M in interest payments on the behalf of their client (cosmetics giant Revlon), Citibank accidentally sent $900M to creditors.

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Topics: SaaS, operations, performance economy, churn, UX

Why it's time to leave the legacy finance stack behind

Posted by Rachel Gonzalez on Jan 13, 2021 10:00:00 AM

Ordway is releasing a new whitepaper, The Ultimate Guide to Architecting a Flexible Finance Stack for Complex Business Models, to help multilayered businesses prepare for the next stage of growth.  

This whitepaper was inspired by the challenges that our customers have encountered prior to partnering with Ordway, such as:

  • Disconnected systems creating blockers and inhibiting growth
  • Gaps between sales and finance teams 
  • Costly systems maintenance and third-party consultants 
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Topics: performance economy, scaling, finance tech stack, workflow automation

3 ways finance tech leaders can approach digital transformation in the new year

Posted by Jen McFarland, MPA on Dec 15, 2020 9:00:00 AM

About a month ago, Ordway reached out to me to share the following post with their audience. They had seen my work at Women Conquer Business helping organizations adapt and change in an age of disruption, and wanted to share this resource with you all as we approach 2021. 

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Topics: operations, performance economy, finance leaders, workflow automation

Ordway awards 3 DC Tech Heads of Finance for Excellence

Posted by Sameer Gulati on Dec 3, 2020 2:21:10 PM

Yesterday, I had the pleasure of honoring three finance leaders in DC Tech for their hard work and innovation. We piggybacked our awards with DCA Live’s Star CFO virtual gala hosted by Doug Anderson. Although we wish we could deliver these awards in person, we will be donating to the World Central Kitchen on behalf of each recipient to show our gratitude for all that they do to make their organizations better. 

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Topics: press, DCTech, performance economy, finance leaders

Empower your performance-driven business using APIs and webhooks

Posted by Eren Koont on Dec 2, 2020 9:38:49 AM

In today’s ultra-competitive marketplace, organizations need to be increasingly flexible in order to drive value for their customers with every interaction. To make that happen, they need systems that can support delivering the best-possible performance.

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Topics: API, performance economy, webhooks

Digital transformation in FinTech: Automation technology drives value through efficient revenue management

Posted by Eren Koont on Sep 14, 2020 3:18:27 PM

With the term “digital transformation” splashed across business pages for some years now, it’s far too easy to think of it as a “Big Bang” occurrence—a once-in-a-lifetime experience that alters the universe forever. Technology is constantly evolving and the digital transformations we’re witnessing today have their origins in long-progressing industry shifts. The seeds of these shifts were planted many seasons ago.

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Topics: SaaS, performance economy, automated billing, workflow automation

Performance Economy Spotlight #6. Bullfrog Power is transforming Canada’s energy landscape with gainsharing

Posted by Eren Koont on Aug 17, 2020 2:11:00 PM

Energy is big business. This spotlight features a Canadian company that’s working to change the energy game. As one of the first social enterprises in Canada, Bullfrog Power uses business as a catalyst for social and environmental change. It embraces the principles of the performance economy by adhering to performance, transparency and accountability all while moving the needle on social and environmental outcomes.

Read these spotlights for more Performance Economy inspiration:

  • M32 Connect – Uses a proprietary, machine learning–driven SaaS “platform of platforms” to help digital publishers maximize the revenue they earn from their advertising assets
  • Indigo Ag – Uses data-driven technological innovations to rethink farming from seed to soil to sale
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Topics: performance economy

Reconnect 50% of your time to revenue-building activities

Posted by Eren Koont on Jul 27, 2020 1:47:00 PM

As if the global marketplace wasn’t volatile enough, factors like the COVID-19 pandemic and a technical skills shortage are making it even more difficult for companies to make ends meet each month. 

As we discuss elsewhere, productivity is a big issue for today’s resource-constrained teams. This is especially the case with distractions brought about by the “new normal” of widespread work from home (WFH). Some employees are contending with getting their jobs done while also caring for family members and keeping households running smoothly (here's a list of 32 tips for working from home). As a result, more lean organizations around the world are finding it increasingly challenging to accomplish the many administrative tasks that consume so many hours of their days such as inputting contract details, setting billing schedules, sending reminders, and so on. Carving out time in the day to focus on strategic activities that can actually grow the business is an afterthought for upwards of 50% of an employee's time.

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Topics: SaaS, performance economy, scaling, automated billing, workflow automation

 

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Topics will include:

  • finance resources for growing businesses
  • spotlights on best practices
  • tips to streamline your billing and revenue processes
 

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