Neel Dattani

Neel Dattani
As a Senior Product Manager at Ordway, Neel thrives off delivering groundbreaking products that customers fall in love with. After spending nearly a decade working in Fintech and growing into executive positions, Neel brings a unique mix of leadership, strategic, and entrepreneurial qualities to deliver on Ordway's mission; to build the world’s most effective billing and finance platform. To quote Don Norman, “A product is more than the product. It is a cohesive, integrated set of experiences.“ Neel believes that we can help design a world we all want to live in.
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Recent Posts

The Importance of UX: What We Can Learn from Citibank’s $500M Mistake

Posted by Neel Dattani on Feb 25, 2021 10:00:00 AM

Late last week, Citibank made headlines when, rather than sending $7.8M in interest payments on the behalf of their client (cosmetics giant Revlon), Citibank accidentally sent $900M to creditors.

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Topics: SaaS, operations, performance economy, churn, UX

 

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